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Digital transformation for the leading speech & language membership organisation

Client:
Association of Speech and Language Therapists in Independent Practice

Sector:
Charities

View:
asltip.com

ASLTIP

The challenge

The Association of Speech and Language Therapists in Independent Practice (ASLTIP) approached us due to their current solution causing several headaches, including, underlying issues with their back-office operations, and communication between their members and their clients.

ASLTIP Speech Therapy organisation are looking to significantly grow their membership (from 1,000 to 5,000) over the next 5 years . This is aligned with their aims and objectives set out in their 5-year strategy. They wanted to find a digital partner that could help create a technical website solution that would service the needs of the day-to-day needs of the organisation.

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Having been let down by their existing supplier, ASLTIP Speech Therapy organisation were wanting to find a reliable, transparent partner, who had the right infrastructure and the right people in place to help with their growth aspirations. They wanted to find a partner who understood their challenges as a membership organisation, and who understood how communication between the board and their members was a crucial part of the new solution.

We were chosen based on several key factors: knowledge, experience and team capabilities, understanding the day to day operations of a membership organisations (via Kolodo Uniform), our transparent approach , detailed understanding of their challenges and their objectives, and, marketing strategy support to help with the growth of their membership following launch.

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The solution

The new solution was proposed into two key phases. The first phase concluded the design, build and roll-out of the customer-facing website. Following a number of comprehensive workshops with the ASTIP board, we completed the development of a new solution with a key focus on putting clients in contact with local therapists. We’ve delivered a platform with a bespoke search feature.

Phase Two

The next phase of the project, which is due to commerce almost immediately, will see the build of a bespoke back-end solution to help assist with communication between the ASLTIP board and their members.

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Specified functionality will include: A bespoke managed member portal to allow their speech therapy specialists and members to upload key information, two-way voting system that will allow the board to create voting polls, a bespoke survey functionality with customised reporting features - to allow the board to survey their members in order to improve efficiency, and, therapist/member portal - to facilitate uploads/downloads of key documents.

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2,500+

Find a speech therapist searches facilitated per month

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Through inspiring and collaborative workshops we focus on building relationships and understanding your goals. Our team then form a strategy, which once implemented, will transform your organisation and accelerate your growth.

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